Unlocking the Gems
Precision, Quality, and Excellence in Transcription

At Audio Transcription & Secretarial Services (ATS), confidentiality isn’t just a policy - it’s a commitment. We take every measure to safeguard your sensitive information, ensuring it remains strictly confidential.

  • Confidentiality Agreements: We are happy to sign NDAs upon request.

  • Secure Handling: Transcripts, recordings, and correspondence are permanently deleted upon request.

  • Discretion & Integrity: Your content is never shared or discussed beyond those you have authorized.

"Go ahead, I accept your word on confidentiality." – A valued client.

At ATS, we transcribe, transform, and elevate transcription to a level of excellence. Professionalism is our foundation, shaping everything we do. We refine systems, streamline processes, and deliver a fully polished product. With expertise, precision, and a customer-first approach, we handle all your transcription needs with care and accuracy. Trust ATS for results that exceed expectations.

We meticulously compare every transcript against the original recording – word for word. Every spoken word, subtle nuance, uttered sound, and external noise is carefully checked and verified. The result? A transcript that is as precise and polished as possible – virtually perfect.

“Lenna is the 4th transcriber I have tried during my research process, and she has provided me with the most accurate transcription. I have already reviewed the audio file and done my analysis; because it was virtually perfect transcription, I was able to concentrate on the content and not on having to correct errors. I am very pleased. Thank you”. (JP)

Word-for-Word Proofreading

Verbatim Transcription

We capture every spoken word and wound – ums, ahs, interjections, half-words, repeated phrases, and false starts. Every speech filler and nuance is carefully transcribed, along with external sounds like door slams, crying, or interruptions. Our meticulous approach ensures an accurate, true-to-life representation of the recording.

“We used Audio Transcription Services for 30 multi-speaker verbatim transcriptions. This was a difficult task due to factors such as over-talking and sound quality. We were very impressed by Lenna’s quick turnaround and professional attitude. My colleagues and I would definitely use ATS again”. (H)

Partner with ATS – where transcription is more than words on a page. We listen, we care, we capture it all.
Every word matters. We transcribe with accuracy, speed, and care.

Identifying Multiple Speakers

Accurately distinguishing and labeling multiple speakers in a transcript requires skill, keen listening, and quality audio.

When names are provided and audio is clear, our team expertly assigns dialogue to each individual. In cases where names aren’t supplied, we use clear, consistent speaker tags such as Male: or Female: for easy reference.

Even in challenging audio conditions, we ensure a structured, readable format – grouping each speaker’s dialogue into distinct paragraphs for clarity.

Precision in every voice. Partner with ATS for accuracy, clarity, and professionalism.

Privacy & Confidentiality

Trust ATS. Your words are safe with us.

"I am writing to express our sincere appreciation for the exceptional transcription services you have provided to Greater Wellington Regional Council. Your meticulous attention to detail, professionalism, and commitment to accuracy have been invaluable in transcribing our hearings. Your ability to deliver high-quality transcripts within tight timeframes has greatly supported our work, ensuring clarity and reliability in our records. The consistency and precision of your work have made a significant impact, and we truly value the dedication you bring to every project. It has been a pleasure working with you, and we would highly recommend your services to any organization in need of accurate and dependable transcription. Thank you once again for your outstanding contributions."

Josh Ruddock
Kaitohutohu o te Rōpū Taiao
Hearings Advisor Environmental Policy"
Te Pane Matua Taiao - Greater Wellington